If you’re selling on Amazon, Account Suspension is your biggest obstacle. Once you receive that dreaded notification that your account has been suspended, you need to act on this, and you need to do it fast. However, given how tricky suspensions are, you can’t afford to make mistakes. You need to reinstate your account quickly and resolve the issue using the best solution – this is where we come in. Seller Interactive provides services that help Amazon Accounts prepare for the unexpected or resolve Amazon account suspension and avoid losses in time, money, and effort.
Suspension Protection Program
FBAMAP’s Suspension Protection Program is like buying insurance for your Amazon seller account. We actively monitor your account performance for items that may trigger the suspension system and act immediately to help you reinstate your listing or account when it’s unpreventable. Our Amazon Experts team will draft your Appeal Letter and Plan of Action to give you the best chance and fastest resolution. We know exactly what the Amazon Performance Team is looking for and have a high success rate with our existing clients.
Most common suspension reasons:
- Expired items
- Multiple Amazon accounts
- Listed against Amazon condition guidelines
- Listing reported as inauthentic item
- Listing reported as counterfeit item
- Neglected negative performance notifications/performance metrics
- Product safety complaints from customers (or competitors)
- Restricted images or copy on detail page (listing)
- Used item sold as new
- Not as advertised refund reasons from customers
- Restricted product
- Order defect rate too high
- High negative customer experience rating (NCX)/Negative feedback
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